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Chathealth
- 11-19 Years
Contact us
ChatHealth is available Monday to Friday 9:30am to 4pm.
- Bedfordshire text number - 07507 331450
- Luton text number - 07520 616070
- This text messaging service is for young people between 11 to 19 years old
- ChatHealth terms and conditions
- Professionals - supporting and promoting this service
ChatHealth explained
ChatHealth is a secure and confidential text messaging service for young people aged 11 to 19 across Bedfordshire and Luton.
Our team can help with all sorts of issues such as bullying, emotional health, being active, healthy relationships, alcohol, drugs and much more. All young people need to do to start a conversation is text:
- 07507 331450 if they live in Bedfordshire
- 07520 616070 if they live in Luton
If a young person texts ChatHealth out of hours, they will receive a bounce back message. The message explains where to get help if their question is urgent and when they can expect a response.
Texts are usually replied to within one working day and cost the same as a standard text or will come out of the young person contract message allowance.
ChatHealth terms and conditions - for young people
Unless you give permission, we will not pass on anything you say to anyone else, like parents, teachers, or other students - except in extreme circumstances like if the health, safety or welfare of you or someone else is at significant risk. If we do need to tell someone about something you have told us, we would always try to discuss it with you first.
For our safety and yours we hold information that you tell us on electronic records that can be seen by other healthcare professionals who all follow the same confidentiality rules - this can include your doctor. Records are kept for future use.
Professionals - promoting and supporting this service
If you are professional working with young people or are a school looking for some promotional materials to help support Chathealth, please contact our School Nursing (5 to 19) team by calling 0300 555 0606 or emailing ccs.bedsandlutonchildrenshealthhub@nhs.net.
Last reviewed: 1 November, 2024
